Cookie Policy

1. About this policy

This policy explains how FlightReservation.co.in, operated by Pro Lifeset Overseas Private Limited, Shop No. 2, near PRTC Workshop, Nabha Road, Patiala 147001, Punjab, India, uses cookies and similar technologies. It takes effect on 11 November 2026 and should be read with our Privacy Policy.

2. What cookies are

A cookie is a small text file that a website asks your browser to store on your device. Websites also use similar tools, such as the browser's local storage. Some of these are needed for a site to function, and others are used to follow people across websites and show them advertising. People rightly object to the second kind, and we do not use it.

3. Our approach

The website is an information site. Orders are placed on WhatsApp, not through an account on the site, so there is no login, no shopping basket and no need to follow you from page to page. We keep the site's use of cookies and similar storage to what is needed to make it work.

4. What we do not use

• No advertising cookies.
• No selling or renting of visitor data to anyone.
• No building of advertising profiles about visitors.
• No collection of payment card data by the website. Payments happen on the payment gateway's own page.

5. Trip-request details the site stores

Separately from cookies, when you use the trip-request feature the site stores anonymous details of the request in its database. This is information saved on our side, not a file placed on your device. The details are:

• The service you chose.
• The country and cities.
• The dates.
• The number of travellers.
• The page the request came from.

6. Why we store those details and for how long

These records do not include your name. We use them to understand which services and routes people ask about and to keep the site working properly. The database is hosted in Mumbai, India, by Supabase. Site request logs are kept for 12 months and then deleted or made anonymous.

7. Hosting

The website is hosted on Vercel. As with any website, the hosting systems handle the basic technical information needed to deliver pages to your browser and keep the service secure and available. We do not use that information for advertising.

8. WhatsApp

When you tap a WhatsApp button on the site, you leave our website and continue in WhatsApp or WhatsApp Web. From that point, WhatsApp's own terms, privacy policy and cookie practices apply. We do not control them. What we do with the information you send us in the chat is explained in our Privacy Policy.

9. Payment gateway

The secure payment link we send opens a page run by a licensed Indian payment gateway. That page may use its own cookies, for example to keep the payment session secure and to prevent fraud. Those cookies belong to the gateway and are governed by its policies. Your card details are entered there and never reach us.

10. Other links

If the site links to another website, such as an airline's page for checking a booking reference, that website has its own cookie practices. Please read its policy if you want to know what it stores.

11. How to control cookies

You are in control of what your browser stores. You can:

• Block all cookies, or only third-party cookies, in your browser's privacy settings.
• Delete cookies and site data already stored, for this site or for all sites.
• Use a private or incognito window, which clears cookies when you close it.

12. What happens if you block cookies

You can still read the website and contact us on WhatsApp with cookies blocked. The payment gateway's page may need cookies to complete a payment securely, so if a payment does not go through with cookies blocked, allow them for that page and try again.

13. Your rights

Where information connected with your use of the site counts as personal data, you have the rights described in our Privacy Policy under the Digital Personal Data Protection Act 2023, including the rights to access, correction and erasure.

14. Changes to this policy

If we change how the site uses cookies or similar technologies, we will update this page and its effective date before the change takes effect. If we ever introduce a cookie that is not needed for the site to work, we will say so here and ask for your consent where the law requires it.

15. Contact

Questions about this policy can be sent on WhatsApp at +91 91155 80911. Complaints go to the Grievance Officer, Pro Lifeset Overseas Private Limited, at the postal address in section 1 or on WhatsApp. We acknowledge complaints within 48 hours and resolve them within 30 days.